Data Protection

Privacy Policy

At Elham Textile, we value your trust and are strictly committed to safeguarding your personal data and online privacy across all our services.

Effective Date: June 28, 2026

SSL Encrypted

End-to-end safe browsing

Zero Data Selling

We never sell your details

Secure Gateways

No card data stored on server

Your Rights

Full control over your data

Section 01

Information We Collect

Personal Information

  • Contact Info: Full name, email address, phone number.
  • Delivery Details: Complete billing and shipping addresses.
  • Payment Data: Securely handled by PCI-compliant third-party gateways.
  • Account Info: Login credentials and order history (if registered).

Non-Personal Information

  • Device & Network: IP address, device model, operating system.
  • Browser Details: Browser type, version, and language settings.
  • Browsing Activity: Page views, time spent on site, and click paths.
  • Analytics: Aggregated cookies and tracking performance data.
Section 02

How We Use Your Information

  • Fulfill, pack, and ship your textile orders swiftly.
  • Send automatic SMS/Email updates for order tracking.
  • Provide prompt responses to customer inquiries and support tickets.
  • Prevent fraud, unauthorized logins, and protect store integrity.
  • Send promotional discount offers (only if you have opted in).
  • Ensure compliance with legal requirements and commercial regulations.
Section 03

Cookies & Technologies

We use cookies and similar technologies to enhance your experience:

  • Remember items in your shopping cart across browsing sessions.
  • Analyze store traffic trends to optimize website speed.
  • Deliver relevant product recommendations.
You can modify or turn off cookies in your browser settings at any time.
Section 04

Sharing Your Information

We strictly do not sell, rent, or trade your private details. Data is only shared with authorized partners:

  • Logistics Partners: Courier companies for parcel delivery.
  • Payment Providers: Certified payment gateways.
  • Hosting & Cloud: Secure web servers and database platforms.
  • Law Enforcement: Solely when officially mandated by legal process.
Sections 05 & 06

Data & Payment Security

  • Card Safety: Elham Textile never stores full debit/credit card numbers on internal servers.
  • Technical Safeguards: Encrypted databases, firewalls, and limited admin access prevent unauthorized breaches.
  • Constant Monitoring: Regular security audits keep user data safe.
Sections 07 & 08

Your Rights & Opt-Out

  • Access & Correction: Request a copy or edit your stored details.
  • Data Deletion: Ask for permanent erasure of your personal data.
  • Marketing Opt-Out: Unsubscribe from promotional newsletters instantly via the email footer link.
Sections 09–11

General Disclosures

  • Children's Privacy: Our platform is not intended for users under the age of 13.
  • Third-Party Links: We are not responsible for privacy policies of external sites linked on our pages.
  • Policy Updates: Revisions will be published on this page with an updated effective date.
Section 12

Contact Our Privacy Team

If you have any questions regarding your data, privacy rights, or policy queries, contact Elham Textile directly:

elhamtextile98@gmail.com +92 309 7779971
Raheem Centre, Factory Area, Faisalabad
www.elhamtextile.com
WhatsApp Support