Return & Refund Policy

Effective Date: [Insert Date]

Return & Refund Policy for Elham Textile

At Elham Textile, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

• Returns are accepted within 7 days of receiving your order.

• Items must be unused, unwashed, unworn, and in their original condition with all tags and packaging intact.

• Products showing signs of use, damage, or alteration are not eligible for return.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Customized or personalized products

• Sale or clearance items

• Gift cards (if applicable)

• Items damaged due to misuse or improper care

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will arrange a replacement or refund after verification.

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping charges are non-refundable, unless the return is due to our error or a defective product.

Exchange Policy

We offer exchanges for eligible items if the requested size or product is available in stock. If the item is unavailable, a refund or store credit may be offered.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item sent by Elham Textile.

• We recommend using a trackable shipping service, as we are not responsible for returns lost during transit.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Elham Textile

Email: [Elhamtextile98@gmail.com]

Phone: [Your Phone Number]